EP1 "Winter Is Coming" | Arjun Singh On The Must-Know Trends Shaping The Fintech & Financial Services Sectors Artwork

The Change Officer: Future of Financial Services

If change is the only constant, we need to understand how our industries are evolving, and how we can be a part of the transformation that is taking place. In this series, we deep-dive into some of the hottest and most pivotal topics in the financial services industry right now, including personalisation in financial services, embedded financial services and the mobile payment revolution. To gain an informed and accurate perspective, we speak to innovative individuals from banking institutions, insurance carriers, retailers, regulatory bodies and fintechs who are spearheading change in their industries.

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The Change Officer: Future of Financial Services

EP1 "Winter Is Coming" | Arjun Singh On The Must-Know Trends Shaping The Fintech & Financial Services Sectors

June 13, 2022 • Vuk Zlatarov • Season 1 • Episode 1

The financial services sector is one of the most rapidly evolving spaces in the financial world right now. As global business leader Arvind Sankaran said, "We are witnessing the creative destruction of financial services, rearranging itself around the consumer. Whoever does this in the most relevant, exciting way using data and digital wins."

In this first episode of The Future of Financial Services series, we wanted to dive into the trends shaping how this "creative destruction" is taking place. There is no one better for tackling this topic than Arjun Singh. Not only is he Partner with Arthur D. Little's Financial Services Practice and a Board Member of the MENA Fintech Association, but Arjun is also an established and respected commentator in the fintech and startup ecosystem across the MENA Region and beyond. His wildly popular podcast, “Couchonomics with Arjun” and influential LinkedIn newsletter, “Fintech Crunch with Arjun V Singh” both provide unparalleled insight into the evolution of the fintech and financial services sector locally and internationally.

Arjun shared his valuable perspective on:

The need for regulators to take action when it comes to open banking and open finance
The continuing acceleration of contactless payments and the introduction of biometrics
The long-term trend of decentralised finance and digital currencies and crypto becoming mainstream
Why SMEs have been underserved in the past and how we can solve the problems they face

Host: Vuk Zlatarov

The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com

🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/

📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/

✨ They say that change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨

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People on this episode

Vuk Zlatarov

Host